River Roofing Inc

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"River Roofing performed to very high standards! From product choice to installation was a smooth and pleasant experience. They showed up at the appointed time and finished when they projected to do so. The crew as very professional, personable and efficient. I would not hesitate to recommend River Roofing to anyone who is seeking a new roof."

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"I hired River Roofing to replace our roof after accepting a bid and signing a contract with Alan Ranch, who was completely professional. The total cost in the contract I signed was $12,250.00 and required a down-payment of $3,000.00. A date was set for the project, but over the next 4 months it was changed 3 times. The day before our original start date I got a message "reminding" me that the crew would be there at 7 am the next morning. The crew came and tore the old roof off and was very careful to clean up all the debris. They even swept the property with a magnetic strip. Things started to go wrong when they came back (almost a week later) to finish the job and I asked to talk to the project manager about replacing the barges above the porch. This was something I had discussed with Alan when I signed the original contract. He gave me an estimate and said that if we wanted to add it that an addendum to the contract would have to be made before the work commenced. One of the crew members referred me to someone named Dave who was now in charge of our project. Dave never came to the site but called me back and gave me an estimate over $5,000.00 more than the one I got from Alan. I declined. The crew replaced one side of the roof then left (presumably for lunch) around 12. They left all their tools (several still hooked up to an air compressor on the ground), all the roofing material and a large open cardboard box perched on the ridgeline of the roof. The power cords were wrapped around pallets of roofing, also perched precariously on the ridgeline and hanging off the side of the house. We have a small child who could have easily pulled thousands of pounds of material down on his head with one tug. I called the office at the end of the day when it was obvious that the crew would not be returning and told them about the unsafe jobsite. Dave showed up to pick everything up and told me the crew had probably gone to finish another job. Then he accused me of lying about what time the crew left. When the crew returned it was not on time and they left a huge mess. No one swept the yard for nails or tacks and we have found hundreds of them. Almost a month went by and I didn't receive a bill or hear from the company. I finally called to ask about the bill and the photos they were supposed to send me for the insurance company. Dave told me he hadn't done the bill yet, but would both email and mail me copies of the photos. He never printed any pictures, or emailed me any digital copies and when the bill came it began with the total cost before the deposit, added additional labor and materials for extra work that he never created an addendum for, and about which I was not informed, then listed the $3,000.00 deposit as a line item, added it to the original bid price plus the unauthorized charges and came up with a bill over $6,000.00 more than I owed. By the time I received this in the mail the due date he had set was less than a week away. It seems that either Dave is not qualified to do the job he is doing, is attempting to commit fraud, or (more likely) is simply retaliating against a client for informing him that the job site he was responsible for was full of dangerous OSHA violations. I cannot recommend this company to anyone."

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"River Roofing did a great job on my roof! I'm very satisfied with it. The price was fair and they replaced a few rotten boards as needed. The workers were friendly and efficient during the installation process and handled my anxious dog well. They did an excellent cleanup job as well!"