Groupe Serveko Inc
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Groupe Serveko Inc

4.5
☆ ☆ ☆ ☆ ☆

(20)
Groupe Serveko Inc
107-735 Boul Industriel, Blainville QC, J7C3V3 CAN
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Generalidades

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This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

Proyectos

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Miembro desde:
5/17/2022
Certificaciones y Premios
Master Elite®

*Los contratistas inscritos en los programas de certificación de GAF no son empleados ni agentes de GAF, y GAF no controla ni supervisa de otro modo estas empresas independientes. Los contratistas pueden recibir beneficios, como puntos y descuentos de recompensa por lealtad en herramientas de comercialización de GAF por participar en el programa y ofrecer a GAF garantías mejoradas, que requieren el uso de una cantidad mínima de productos de GAF. Sus tratos con un contratista, y cualquier servicio que le proporcionen, están sujetos a los Términos de uso del contratista.

Reseñas de clientes

Google
4.5 ☆ ☆ ☆ ☆ ☆ (20)

Reseñas de Google

Opiniones de contratistas de clientes en Google

  • ☆ ☆ ☆ ☆ ☆
    "We were referred to the Serveko Group by Réno Assistance. We had the roof shingles changed in June 2022. We had a water infiltration problem in January 2023 (already 8 months ago). We immediately contacted our insurance company, who sent disaster cleaners to clean up the damage in our house. They opened part of the wall and ceiling and removed mineral wool which had absorbed a lot of water. Our insurance company was already planning to repair this area, including the inside of a wall where the water had come down, but they told us that we would first have to find the cause of the water infiltration. water ourselves. Their specialist recommended that we wait until the snow melted to do a water test. In April, after the snow melted, we did a water test, which allowed us to find the source of the water infiltration. We found holes in the roof and there is one place where there is no square flashing. (We hired a building inspector and who confirmed this.) We contacted Serveko to have them fix the leak, but they still have not committed to fixing it. In fact, they told us that they would repair the roof if, and only if, our insurance company did not charge them the amounts required for repairs to the interior of the house. But what the insurance company will do is really not our responsibility… The roof is supposed to be guaranteed for 10 years, but I have the impression that we are going to have to pay again to have it repaired by someone else, because we cannot wait for winter (which risks being very snowy because of El Nino), and the stress that this causes us is starting to be too severe... Addition: In June, the foreman came to see the situation. We showed him where the water comes through the roof (where there is no square flashing). He said "that's a hole in the wall", as if we couldn't tell the difference between the wall and the roof. However, the roofer who did the emergency work on our roof at the request of our insurer did nothing in this section (he could not do a water test in January). The infiltration problem is not due to emergency work."

    - A.L, Aug 30, 2023

  • ☆ ☆ ☆ ☆ ☆
    "We were referred to Groupe Serveko by Réno Assistance. We had the roof shingles changed in June 2022. We had a water infiltration problem in January 2023 (8 months ago already). We immediately contacted our insurance company, who sent disaster cleaners to clean up the mess in our house. They opened part of the wall and ceiling and removed mineral wool which had absorbed a lot of water. Our insurance company was already planning to fix this area, including the inside of a wall where the water had gone down, but they told us we would have to find the cause of the water seepage first. water ourselves. Their specialist recommended that we wait for the snow to melt in order to do a water test. In April, after the snow melted, we did a water test, which allowed us to find the source of the water infiltration. We found holes in the roof and there is a place where there is no angled flashing. (We hired a building inspector and who confirmed it.) We've contacted Serveko to fix the leak, but they still haven't committed to fixing it. Indeed, they told us that they would repair the roof if, and only if, our insurance company did not claim the sums required for the repairs of the interior of the house. But what the insurance company is going to do is really not up to us… The roof is supposed to be guaranteed for 10 years, but I rather have the impression that we are going to have to pay again to have it fixed by someone else, because we cannot wait for the winter (which may be very snowy due to El Nino), and the stress it causes us is starting to be too severe…"

    - A.L, Aug 20, 2023

  • ☆ ☆ ☆ ☆ ☆
    "Very good company for your roofing needs"

    - D.D, Sep 14, 2022

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