Homefix Custom Remodeling

Homefix Custom Remodeling

3.8

(196)

Homefix Custom Remodeling
8618 Westwood Center Dr Ste 200, Vienna VA, 22182 USA

Generalidades

Acerca de nosotros

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

De un vistazo
Miembro desde:
4/12/2016
Certificaciones y Premios

*Los contratistas inscritos en los programas de certificación de GAF no son empleados ni agentes de GAF, y GAF no controla ni supervisa de otro modo estas empresas independientes. Los contratistas pueden recibir beneficios, como puntos y descuentos de recompensa por lealtad en herramientas de comercialización de GAF por participar en el programa y ofrecer a GAF garantías mejoradas, que requieren el uso de una cantidad mínima de productos de GAF. Sus tratos con un contratista, y cualquier servicio que le proporcionen, están sujetos a los Términos de uso del contratista.

Reseñas de clientes

Google
3.8 (196)

Reseñas de Google

Opiniones de contratistas de clientes en Google

  • "After several months of waiting for the entire staff to get their vacations in, they scheduled our wet area remodel. Measurements were wrong, causing our bathroom to no longer accommodate a bathroom door!!!! They abandoned the project, causing me to open a lawsuit. I contracted a handyman to fix their screw up (a year later) and then Homefix put a lien on our home for full payment!!! Needless to say, they settled out of court. Do not ever go with this company unless you want to waste your time, money, project desires and any hope of a completed remodel without a full on fight. Only communicate in writing because that's your proof!! Whatever they say, document it and memorialize it in a memo to the company. Never, ever trust them."

    - D.C, Mar 17, 2022

  • "I ordered windows with HCR and they turned around the order quickly and were flexible with scheduling. The salesman was informative and was very responsive. The techs were polite and took care to keep my house clean. I have a few more windows and a sliding door that I will replace at a later date and HCR will be the company I go with."

    - A.R, Mar 3, 2022

  • "I have a NO SOLICITING sign on my door. Their door-to-door sales men came to my house while I was on a work call, and interrupted me to offer me services despite the "no soliciting" sign. I have Vinny and Tashawn on my Ring camera talking about how to "get away" with disturbing home owners even if they have a no soliciting sign. This company is obviously inconsiderate and desperate. My neighbors and I have a list of solicitors and this company is now on the list."

    - D.C, Feb 15, 2022

Ver todo Google
3.8 (196)

Reseñas de Google

Opiniones de contratistas de clientes en Google

  • "After several months of waiting for the entire staff to get their vacations in, they scheduled our wet area remodel. Measurements were wrong, causing our bathroom to no longer accommodate a bathroom door!!!! They abandoned the project, causing me to open a lawsuit. I contracted a handyman to fix their screw up (a year later) and then Homefix put a lien on our home for full payment!!! Needless to say, they settled out of court. Do not ever go with this company unless you want to waste your time, money, project desires and any hope of a completed remodel without a full on fight. Only communicate in writing because that's your proof!! Whatever they say, document it and memorialize it in a memo to the company. Never, ever trust them."

    - D.C.

  • "I ordered windows with HCR and they turned around the order quickly and were flexible with scheduling. The salesman was informative and was very responsive. The techs were polite and took care to keep my house clean. I have a few more windows and a sliding door that I will replace at a later date and HCR will be the company I go with."

    - A.R.

  • "I have a NO SOLICITING sign on my door. Their door-to-door sales men came to my house while I was on a work call, and interrupted me to offer me services despite the "no soliciting" sign. I have Vinny and Tashawn on my Ring camera talking about how to "get away" with disturbing home owners even if they have a no soliciting sign. This company is obviously inconsiderate and desperate. My neighbors and I have a list of solicitors and this company is now on the list."

    - D.C.

  • "The warranty department was a pleasure to work with!!! Great service and very responsive. We purchased a home where the previous owners used Homefix to replace all the windows and after moving in one of the window panes cracked due to the cold weather. Transferring the warranty was seamless and we couldn't be happier with the repair work."

    - D.T.

  • "Terrible sales rep. called me with a bunch of false information. and then hung up on my said best of luck. stay far away... If that was just the first interaction, I'd be scared to find out what happens after you already paid them..."

    - L.P.

  • "Please do not use this company. I have used this company since I bought my house in 2015, as the prior owners had an existing warranty when they installed the roof. Since purchasing the house they had to come out once/twice a year for the same roof leak issues in the same areas until I moved away on a reassignment overseas. While overseas in 2021, the same leak issues in the same areas were seen yet again, but this time they stated they will not fix the leak. They stated another company did work and therefore voided the warranty. The issue is that I had called Homefix to remove the solar panel, who referred me to another company to conduct the work. I removed the solar panel and they had come times after that, as their roof job is solely patch work needing to be done on a yearly basis (constant leaks). They even went further to state the warranty has expired on my roof. Please note this conversation was held before the supposedly expired warranty, and my roof was only 10 years old. I asked to see documentation of pictures and/or warranty and nothing was received. On 12/28, I reached out yet again to Homefix and S. Lancaster (aka Herring) stated she was the Director of Operations and did not have a Supervisor of whom I can speak with, as she is the highest on the chain of command. I work for the US government and to be abroad and to be treated this way is unfathomable. To make matters worse, she ended the conversation with " I don't think we are having a productive conversation, so I will excuse myself. Bye." I understand, everyone is dealing with trying times but to deal with these actions, please do yourself the favor and save yourself the headache - find another company. After all this, I hope everyone has a safe and Happy New Year, life is truly to short to be dealing with companies like this."

    - M.S.

  • "Awesome service with local people. Love their work."

    - N.R.

  • "A sales rep from HCR came to my house to give me an estimate to replace our front door. He was drunk, rude, and so inappropriate that I literally had to throw him out of my house. HCR then sent another sales rep who apologized profusely and I did agree to have them replace our front door. It was later I realized after comparing my price with others in the neighborhood that also had their doors replaced that I was significantly overcharged. I continue to repeatedly get calls from HCR asking if I want work done on the house despite contacting the company multiple times to remove me from their calling lists. Awhile back I contacted their CEO who then had someone else talk to me, who very adamantly promised that I would be removed from their call lists. I still get calls weekly, daily, hundreds of calls every month. The callers state they are from HCR and they know my name and address, so I know I have not been removed from their call lists."

    - D.D.

  • "While may not be everyone's experience, this was mine. Chose contractor carefully. HCR is criminally unprofessional. Sales people used high pressure tactics to overcharge on low quality products and services. We asked for a roof quote via angi.com and they came selling us windows. Ended up going with them with the naive belief that since they could charge more in the marketplace, they must provide good service. They sold us windows promising noise insulation, which had no noise reduction. They have replaced are roof twice and it still does not meet code. They promised a pitch on roof but no pitch delivered. Upon complaining about not meeting code, they ghosted us. No communication after sales pitch and sining contract and no project management anywhere in project. This is just the tip of nightmare experience with this company. Honestly one of the most costly mistakes I have made. Nothing but regret."

    - R.H.

  • "Utterly dumb folks. Glad I did not purchase from them. They dont hear you clearly and assume what is convenient for them to make a decision. Well, I made a decision as well - to not hire them for anything (ever)."

    - J.N.

  • "I'm the homeowner. I make the decisions. Approved by HOA for a specific window type/color. 15 windows, two sliding doors, 2 garage doors. James insisted my husband be present for decisions on MY HOME. IN MY NAME. Horrible, sexist business. They lost my business. Big mistake. Huge. Not sure if they understand. I make the decisions in my home. Really, really sad. They want to make it right? Call and apologize. I took time off from work for this estimate. 2021 update. They made it right by replacing my garage doors. Friendly. Professional. Thank you."

    - W.L.

  • "unbelievably unprofessional. please train your door to door salesmen how to compose themselves when the answer is 'no, im not interested'. 1- your employee wore his mask on his chin at our door, 2- he knocked over our plant pot in our yard after we said no. honestly, how can you expect anyone to trust your company with their safety? if anyone is even considering this place, go to yelp the reviews are even worse. SMH."

    - N.K.

  • "Pretty bad remodeling job, door to door salesman came to my door, I politely declined and he tipped over my flower pot and kicked my security sign in hopes of breaking it. would not recommend. Like most people now I have a Ring recording door bell and I'd post the video if I could."

    - K.C.

  • "Received an out of country solicitation phone call to a do not call number making appointments for Homefix. I do not do business with unwanted solicitations."

    - F

  • "I Don't recommend these folks. Everything in the ordering process took a long time and they didn't get it right, twice. They still haven't resolved all our issues and now they have ghosted us. Next step is a BBB complaint. We've already been telling our neighbors to NOT do business with them. Gave them two stars because the installers did an OK job and were respectful. We have been dealing with them for almost two years."

    - M.S.

  • "Really enjoy my salesman Jim Hester as I wanted a quote not a 2 hour presentation. He was quick and got down to figures. Also got his presentation in quick and showed me how good the quality of windows were. Installation team was quick, windows look great. During installation max Wagonblast talked me into redoing my front door. It's a good product at a good price."

    - C.L.

  • "We are very content with the quality of the product, the efficiency of the install work team and the time frame to complete our order. Price that we paid still seems slightly high to me and I don't know how competitive it is, but me and my husband are really content with our new windows. I recommend the HCR company and most probably we will use their service again in the near future!"

    - E.E.

  • "It started with them installing the wrong color siding due to an "old" sample (which I have an email from the VP admitting this). We found it the day after they started installing as we were not trying to be in their way (the box had the correct color name, so we thought all was good) & all the VP offered me was a $300 gift card not offering to rectify the bigger issue. He said they mail those once a month (tells me they have to do this more often than not). I didn't know what to do since it was already 1/2 installed. The site manager never came back out to look at it after we called. Instead they sent the sales rep to try to prove the color was the right one instead (it clearly wasn't). We have had it for 8 months & the siding has fallen off. They came to fix it & its falling AGAIN. I called customer service a week ago & no return call as of today to schedule a day/time to fix. The siding is cracked (supposed to be indestructible), the trim is hanging, the siding above our windows is bowing & there are multiple places with gaps in them around the windows due to not caulking. Most upsetting part is that I spent over $20k on siding that wasn't what we picked & that is now falling apart with no offer to replace to the correct color."

    - J.J.

  • "I met with Chris Dobbin out of the Vienna, Va office for a home estimate on my roof. His customer service, knowledge of the company and products was super. Great presentation Chris!!! Although his customer service gets 5 stars the roof has not been installed yet so I have to rate 3 stars for now. Once the roof is install I'll provide an updated overall rating..."

    - H.D.

  • "As a real estate agent -- there's so many questions your buyer has. My client was feeling really confident about putting an offer on a home & tried to see if we can get a contractor to come along and preview home with him to provide a quote. I explained my situation & Ali Hamdard adjusted his schedule due to the time sensitivity and fulfilled the appointment. Ali, you made me look like a rock star with my clients & conveyed a lot of confidence to my buyers. It's a weird place to be in the unknown but you did an EXCELLENT job of untangling those knots as you see situations like that all the time & diagnosed before you prescribed! Honest & Ethical Company if you ask me. Thanks again, Home Fix Experts"

    - U.K.

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4.3 (28)

GAF comentarios

Opiniones de contratistas de clientes con compras verificadas de GAF

  • "Very Professional Installation"

    - T.G, | Alexandria VA
    5 de febrero de 2021

  • "Customer asked us not to share his/her review."

    - X.X, | Alexandria VA
    22 de julio de 2020

  • "EXCEEDED EXPECTATIONS"

    - J.T, | Leesburg VA
    7 de julio de 2020

4.3 (28)

GAF comentarios

Opiniones de contratistas de clientes con compras verificadas de GAF

  • "Very Professional Installation"

    - T.G, | Alexandria VA

  • "Customer asked us not to share his/her review."

    - X.X, | Alexandria VA

  • "EXCEEDED EXPECTATIONS"

    - J.T, | Leesburg VA

  • "[RPFESSIONAL CONTRACTOR"

    - J.M, | ALEXANDRIA VA

  • - R.M, | Burke VA

  • "Customer asked us not to share his/her review."

    - X.X, | Fairfax VA

  • "Very pleased with HCF"

    - W.S, | Germantown MD

  • "GOOD WORKIGN CONTRACTORS"

    - P.W, | Temple Hills MD

  • - J.N, | Broadlands VA

  • - J.B, | Sterling VA

  • "Great Service and Professional Installation"

    - F.M, | Adamstown MD

  • "Customer asked us not to share his/her review."

    - X.X, | Purcellville VA

  • "VERY KNOWLEDGEABLE"

    - F.M, | Bowie MD

  • "Prompt and professional service."

    - C.J, | Upper Marlboro MD

  • - R.T, | Ashburn VA

  • "99 percent good things to say."

    - E.M, | Fredericksburg VA

  • "Customer asked us not to share his/her review."

    - X.X, | Germantown MD

  • "Great job on my new roof"

    - H.B, | Woodbridge VA

  • "Customer asked us not to share his/her review."

    - X.X, | Dumfries VA

  • - D.N, | Laurel MD

  • "Customer asked us not to share his/her review."

    - X.X, | Springfield VA

  • - C.B, | Chesapeake VA

  • - A.M, | Sterling VA

  • "VERY GOOD-BUT HARD PROBLEMS"

    - M.F, | Viewtown VA

  • "PROFESSIONAL AND FRIENDLY"

    - M.S, | Smithfield VA

  • "HARD WORKING PROFESSIONAL"

    - D.I, | McLean VA

  • - M.H, | Westminster MD

  • "Customer asked us not to share his/her review."

    - X.X, | Columbia MD

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