Nu Look Home Design
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Nu Look Home Design

4.7
☆ ☆ ☆ ☆ ☆

(552)
Nu Look Home Design
8840 Stanford Blvd Ste 4400, Columbia MD, 21045 USA
LLÁMANOS Visita el sitio web

Generalidades

Acerca de nosotros

Nu Look Home Design, with over 20 years in the home improvement industry, excels in exterior remodeling, offering top-quality products and exceptional customer service. Their expertise includes roofing, windows, siding, doors, and gutters. Their long-standing experience reflects their deep industry understanding and ability to meet evolving customer needs. Nu Look's commitment to excellence ensures each project surpasses client expectations, enhancing both the aesthetics and functionality of homes. Additionally, their status as a GAF Master Elite Contractor, a distinction held by only 2% of U.S. contractors, showcases their superior roofing skills and commitment to quality. This certification assures clients of the highest standards in workmanship and service, reinforcing Nu Look's position as an elite home improvement provider.

nulookhomedesign.com

Proyectos

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Miembro desde:
8/1/2023
Certificaciones y Premios
Master Elite®

*Los contratistas inscritos en los programas de certificación de GAF no son empleados ni agentes de GAF, y GAF no controla ni supervisa de otro modo estas empresas independientes. Los contratistas pueden recibir beneficios, como puntos y descuentos de recompensa por lealtad en herramientas de comercialización de GAF por participar en el programa y ofrecer a GAF garantías mejoradas, que requieren el uso de una cantidad mínima de productos de GAF. Sus tratos con un contratista, y cualquier servicio que le proporcionen, están sujetos a los Términos de uso del contratista.

Reseñas de clientes

Google
4.7 ☆ ☆ ☆ ☆ ☆ (552)

Reseñas de Google

Opiniones de contratistas de clientes en Google

  • ☆ ☆ ☆ ☆ ☆
    "Sales was great. Roof installation took 1 day and was great, except they missed one area of my roof! It has been 5 months and they still havent finished the job! But, the biggest issue was the solar roof. Installed in one day! Great! But it didn't pass county inspection because the company rep didn't show up. Once it passed inspection, it didn't work! I called the company for service/repair. The voice message said leave a message and someone will return the call in 48 hours. But, for faster service go to the website and submit the repair request there. When you go there, the website says, for quicker service, call service. After doing both several times, I NEVER ONCE GOT A RESPONSE VIA PHONE OR EMAIL ABOUT GETTING MY SYSTEM WORKING! I did however get numerous phone calls, text messages and emails from the sales team wanting to sell me a roof and Solar! Finally, about 3 months after installation was complete and the system still not working, the owners sister, Jessica called me, came to my house and said "She would be my point of contact and would get these problems fixed asap". And, to compensate me for the poor service, or lack there of, as well as to compensate me for the hundreds of dollars of electricity my system was not producing, she would install a free gutter system since they were offering it to all new sales at that time! Unfortunately, that was about the last time I ever heard from Jessica, the owners sister! It has now been over 5.5 mo since installation was completed. Finally I got in touch with a repairman at Nu Look by the name of Shawn! The system is FINALLY working thanks to Shawn! He is the only person in this company who knows what he is doing and actually cares about the customer, and not just getting your money! Thank you Shawn! The system now works great! It only took 5.5 months. As far as the rest of the company….. including Jessica who tells you she has your back and will get things done…. Don't believe a word! TURN AND RUN! I will be paying another contractor yo complete my roofing job. And I'm turning over my contract, and all of my paper and phone trail to my attorney!"

    - D.M, Oct 21, 2023

  • ☆ ☆ ☆ ☆ ☆
    "Joe was prompt and prepared for the quotation process. Was incredibly patient with my questions and easily explained all the options surrounding the siding replacement project. He was very knowledgeable in all services that are offered by Nu Look. Joe was a pleasure to work with and we will be following up for future projects."

    - A.B, May 22, 2023

  • ☆ ☆ ☆ ☆ ☆
    "I have been needing a new roof for a while, called several places. No complaints specifically about any of the competition I called to compare. I chose Nu Look to install our new roof mostly because of the refreshing low pressure consult. Other companies trying to sell a product obviously used high pressure sales gimmicks to try and motivate me to buy "today". Nu Look didn't do that and I appreciate it. Regarding the install as promised the crew arrived around 7am, had the roof stripped by 9, roof complete and grounds cleaned up by 7:30pm! Cleanup was very good, yes I walked the area the next day and found plenty of nails and a little trash. For the size of the project and the speed in which they got it done I can't complain. Having worked construction I know site cleanup can be a pain and nobody is ever as picky as the home owner. I would definitely recommend Nu Look, the pricing is fair and in line with the other bigger companies. Yes the smaller guys will be significantly cheaper. For me a warranty that will be around longer than a smaller shop is worth the piece of mind and extra money. Thanks guys for a great looking new roof! The pics are a couple before, during, and after."

    - J.K, Apr 21, 2023

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